Our customers are our best advertisement. This is what they say.
After arriving on a delayed flight we inadvertently left a package in your car park. Upon returning home some 1 and a 1/2 hours later, we realised our error and contacted your staff. Your employee immediately located the package and rang us back to advise we could collect it at the office the following day. While the package was not extremely valuable, we would like to take this opportunity to thank your employees for their honesty and helpfulness.
There was no waiting at either end, we were in and out both on drop off and pick up in the most efficient manner. All of the staff that we encountered were particularly pleasant and willing to help. Overall, one of the best service experiences we've had for a long time.
Thanks for the email and the assistance with the parking confirmation and great saving for this personal trip, more dollars to spend on golf in the US. Again it is greatly appreciated, Park & Fly have long been my choice for both short and long term parking, anytime I fly. Your company is leaps and bounds ahead of the competition.
Last Wednesday when in Brisbane I discovered that my Daughter (who is a diabetic) had left a small bag containing important diabetic supplies in my car which was parked at your premises. I phoned Park and Fly who were extremely helpful. At my request he looked in my car and found the bag. He arrange for a taxi to deliver this to my daughter at her school.
I flew back in this morning and collected a brilliantly clean car, both inside and out. It is only the second time I have had my car washed there, but both times, the finish has been outstanding and the car seems to stay cleaner longer than anywhere else I have had it washed.
So quick, so helpful, as I have always found all Park & Fly staff, add cheerful and friendly into the bargain.
I've been parking regularly here for a number of years now both for work and for holidays. I've always been impressed with the reliability of service, the availability of vans and the speed of transfer - there's never any waiting around even when I've needed the family van with 3 car seats!
I just wanted to let you know how happy I am with your car washing service. I had my Paj washed and waxed while we were away last week and it looks absolutely FANTASTIC!! Thanks again for the great service :)
The staff that you have in your car wash and treatment section have done an outstanding job on my vehicle yesterday and I would like you to pass on my regards to a job well done.
We want to thank the staff at Park & Fly, Sydney Airport for their efficiency, honesty and kindness. We had left our camera and even more precious, invaluable, irreplaceable, photos in the pickup vehicle … the staff then followed through and tracked it down so by the time we returned to the parking station they had it ready to hand over to us.