Park & Fly is conveniently located in Mascot, just minutes from Sydney Airport. We're approximately 5 minutes from the Domestic Terminals and around 12 minutes from the International Terminal, depending on traffic.

Our courtesy shuttle service operates on demand, ensuring a quick and seamless transfer between our secure car park and your terminal. Whether you're flying domestic or international, you can relax knowing you're only moments away from check-in.

Yes and yes! When you arrive, simply park in one of our ground floor drop-off bays on the right hand side. Gather your luggage, lock your car and make your way to the check-in desk. We will take your keys and give you a check-in ticket, and one of our many on-demand shuttles will take you to the terminal. Our careful drivers will park your car for you in a bay on one of our higher, covered levels.

Airline companies recommend at least an hour for domestic and 2-hours for international flights depending on the airline and whether you're checking in bags. Park & Fly advises customers to allow an additional 20-minutes for check-in at Park & Fly and drop off at the terminals. This is worst case scenario in case of traffic hold-ups or other unexpected delays.

Your vehicle will be kept onsite at our covered and secure multi-story car park. Drop it off on the ground floors and our drivers will carefully park your vehicle on another level of the carpark.

Yes, Park & Fly can only accommodate vehicles 2 metres or less in height in our undercover carpark, including any aerials and / or roof racks. We do have an option for taller vehicles (please call our office line on 02 8335 4714 for details).

You don’t have to make a booking but it is recommended you reserve a spot at Park & Fly to avoid disappointment. Due to the demand for airport parking in Sydney, there are times when our carpark is full and only those with bookings will be able to park. If you arrive without a booking and we do have space, you will need to pay the drive-in rate.

Click here to navigate to our booking page. Pre-booking will not only save you money but also time when checking in and will ensure you are familiar with our Terms & Conditions. For customers who do not have access to the Internet or need booking assistance, please Contact Us or call 02 8335 4714 from 9am to 5pm EST, Monday to Friday.

Park & Fly is conveniently located at 1008 Botany Road, Mascot, NSW 2020.

Yes! Visit our corporate page or contact us on info@parknfly.com.au to find out more.

Yes, we have dedicated family vans equipped with car seats for those travelling with children. Please note we cannot transport babies under 12 months of age - read below for potential solution.

If you have a baby under 12-months old and are travelling with two or more passengers, the baby and one adult can be dropped at the airport before arriving at Park & Fly. After you have left the vehicle with us, the remaining passengers can be taken back to the airport in one of our on-demand shuttles.

For more information regarding Park & Fly's child transit policy, please click here.

You will need to make the booking under the person's name who is picking up the vehicle. When you check in, you will be given a check-in ticket. Take a photo of it and send it to the person picking up the vehicle. The person picking up the vehicle can then show the photo to the checkout staff. If you cannot send them a photo, the person picking up the vehicle must quote the rego and produce their driving licence. We cannot release a vehicle if the person picking it up is not on the booking and we haven’t been notified by email by the person who dropped the vehicle that someone else is picking it up.

Park & Fly opens at 5am and we are only minutes away from the Domestic Terminals - many customers take the first domestic flights out of Sydney. If you prefer, you can get to us around 4:50am, then you will be one of the first to check-in when our doors open, as there is sometimes a queue at this time.

Park & Fly open at 5am and we are not able to operate earlier than this. On the occasion that you do need to be at the airport earlier than 5:30am then you would have to make alternative arrangements, such as arriving the night before and booking an overnight stay at a nearby hotel.

Unfortunately, Park & Fly’s on-demand shuttles are not equipped for wheelchair-accessible transport. We recommend that passengers requiring wheelchair assistance be dropped off directly at the airport terminal by another passenger, they can then proceed to Park & Fly to park the vehicle.

You can find our Terms & Conditions here and our Privacy Policy here. They are also found in the website footer. 

If you purchase Flexipark Insurance (available in the booking process), you can be refunded up to the day your booking commences. The money will be refunded back on to the card you paid minus the small FlexiPark fee.

If you purchased FlexiPark at the time of booking, you can email info@parknfly.com.au or phone 02 8335 4714 and the staff will be happy to make the amendment for you. If you would like to reduce the amount of days booked prior to the commencement of the booking (as long as you have the Flexipark) we will refund the unused days back onto the credit card you paid with. However, if you are already checked in and your stay is cut short, we cannot refund unused days as per our Terms & Conditions.

You can also amend dates without Flexipark but if the booking is reduced, you will not receive a refund for unused days as per our Terms & Conditions

You can only change your rego when making a booking. The system will retain your last registration and it can be overridden when needed during the booking process. If you have already made a booking, please get in touch at info@parknfly.com.au or 02 8335 4714 to update your booking details.

You can book somebody else in under your profile, you just override your information with theirs and then override it back when you make your next booking.

We have CCTV cameras throughout the carpark and our facility is securely locked and manned by onsite security 24 hours a day.

If you're arriving on a late flight, you need to call us BEFORE 11pm to request a pick up. Our staff will work later than 11pm to pick you up, but they must know before 11pm.

If your outbound flight gets cancelled and you purchased FlexiPark at the time of booking, you can email info@parknfly.com.au or phone 02 8335 4714 and the staff will be happy to make any amendments for you. If your inbound flight is delayed or cancelled, please contact us on 02 8335 4714 and our staff will make the necessary changes required.

If you are travelling with more than one adult, please drop them at the airport with the large items and then drive to Park & Fly and we can drop you back at your terminal. When you are returning back to Sydney, one adult should stay at the airport with the large items and the driver can get our shuttle back to Park & Fly to pick up the vehicle and drive back to the airport. Email or give us a call on if you have any questions regarding this info@parknfly.com.au or 02 8335 4714.

Valet parking is a premium service, offered at an affordable price at Park & Fly. Our competent and careful drivers will park your vehicle on arrival, and take you directly to the airport. On arrival back to Sydney, we will collect you from the terminal and drive you back to Park & Fly. We will then tell you where your car is (on one of the upper levels) and you will pick it up.

We never drive your car outside of the car park, unlike other valet parking services at Sydney airport. One of our drivers will take your car into a designated space on one of the upper carpark levels. All of our carparking bays are covered, so your vehicle is protected from the elements.

No! Valet parking is included in the service at Park & Fly.

Yes. Our staff will keep your keys securely stored until you return.

Valet parking is part of the premium service you receive through booking with Park & Fly. For special rates, visit our discounts page.